Privacy Policy

Introduction

At Elite Glow Cosmetics, we respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with us.

Elite Glow Cosmetics acts as the data controller in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).
Who We Are

Elite Glow Cosmetics
The Netherlands

For any privacy-related questions, you can contact us at:info@eliteglowcosmetic.nl
What Personal Data We Collect

We may collect and process the following information:

  • Name and contact details (first name, last name, email address)
  • Shipping and billing address
  • Payment information (processed securely via third-party providers)
  • Order details and purchase history
  • Communication data (emails, inquiries, support requests)
  • Website usage data (via cookies and analytics tools)
How We Use Your Data

We use your personal data to:

  • Process and deliver your orders
  • Communicate with you about your order or inquiries
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (only if you have given consent)
  • Comply with legal obligations
Legal Basis for Processing

We process your personal data based on:

  • Performance of a contract (e.g. fulfilling your order)
  • Legal obligations
  • Legitimate business interests (e.g. improving services)
  • Your consent (e.g. for marketing emails)

You may withdraw your consent at any time.
Sharing Your Data

We only share your data when necessary, including with:

  • Payment providers
  • Shipping carriers (e.g. PostNL and local delivery partners)
  • IT and service providers (e.g. Shopify, email platforms)

All third parties are required to handle your data securely and in compliance with GDPR.

We do not sell your personal data.
Data Retention

We only retain your personal data for as long as necessary:

  • Order data: up to 2 years
  • Customer service data: up to 2 years
  • Marketing data: until you unsubscribe

We may retain certain data longer if required by law (e.g. tax obligations).
Cookies & Website Data

We use cookies and similar technologies to:

  • Improve website performance
  • Analyze user behavior
  • Personalize your experience

You can manage or disable cookies via your browser settings.For more details, please refer to our Cookie Policy.
Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request transfer of your data (data portability)

To exercise your rights, contact us at:info@eliteglowcosmetic.nl
Data Security

We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse.
Third-Party Links

Our website may contain links to third-party websites.We are not responsible for how these websites handle your data and recommend reviewing their privacy policies.
Changes to This Policy

We may update this Privacy Policy from time to time.
The most recent version will always be available on our website.